Privacy Policy

Last updated: September 2026

At STEP UP LABEL, we respect your privacy and are committed to protecting the personal information you provide when using our website and placing an order.

1. Information We Collect

When you place an order or use our website, we may collect information such as:

• Your name
• Phone number
• Email address
• Billing and shipping address
• Order details and purchase history
• Information you voluntarily provide through our website

We only collect information that is necessary to process your orders, provide customer support, and improve your experience with STEP UP LABEL.

2. How We Use Your Information

We may use your information to:

• Process and deliver your orders
• Contact you regarding your order
• Provide customer service and support
• Send important updates related to your order
• Improve our website, products, and services
• Prevent fraud, misuse, or unauthorized activity

3. Payments

Currently, STEP UP LABEL offers Cash on Delivery as a payment method.

Online payment methods such as Visa, Mastercard, InstaPay, and Mobile Wallets may be introduced in the future. When online payment services are activated, this Privacy Policy may be updated to reflect the relevant payment provider and the information it processes.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers when required to operate our website and fulfill your order, such as delivery and shipping providers.

5. Cookies

Our website may use cookies and similar technologies to ensure that the website functions properly, remember your preferences, improve your shopping experience, and understand how visitors use our website.

You can manage cookies through your browser settings.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure, or misuse.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Your Rights

Depending on applicable laws, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

To make a privacy-related request, please contact us using the contact information available on our website.

8. Third-Party Services

Our website may use third-party services to support functions such as website hosting, analytics, shipping, communication, or payment processing.

These services may process information according to their own privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, or applicable requirements.

Any updates will be published on this page with the updated date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact STEP UP LABEL through the contact details provided on our website.